• Response times to customer enquiries: issue resolved

    http://www.epo.org/service-support/availability-of-online-services/2018/20180810a.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are pleased to inform you that the issues encountered with response times to customer enquiries have been resolved. We apologise for any inconvenience.

     
  • Slower response times to customer enquiries

    http://www.epo.org/service-support/availability-of-online-services/2018/20180810.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Owing to some technical issues, response times to customer enquiries are currently slower than usual. We apologise for any inconvenience and thank you for your patience.

     
  • Response times to customer enquiries: issue resolved

    http://www.epo.org/service-support/availability-of-online-services/2018/20180807.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are pleased to inform you that the issues encountered with response times to customer enquiries have been resolved. We apologise for any inconvenience.

     
  • Slower response times to customer enquiries

    http://www.epo.org/service-support/availability-of-online-services/2018/20180806.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Owing to some technical issues, response times to customer enquiries are currently slower than usual. We apologise for any inconvenience and thank you for your patience.

     
  • Delay of acknowledgment of receipt for messages sent via our contact form

    http://www.epo.org/service-support/availability-of-online-services/2018/20180801.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Due to maintenance work the “acknowledgement of receipt” for user enquiries registered via our contact form will be delayed between 08.00 and 12.00 hrs CET on 4 August 2018. We apologise for any... Continue reading

     
  • Temporary unavailability of some online services on 29 July 2018

    http://www.epo.org/service-support/availability-of-online-services/2018/20180725.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Due to technical maintenance work, the following online services will not be available between 05.00 and latest 09.00 hrs CET on 29 July 2018:   European Patent Register (also via the EPO’s mobile... Continue reading

     
  • Temporary unavailability of new online filing (CMS)

    http://www.epo.org/service-support/availability-of-online-services/2018/20180716.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Owing to technical maintenance work, new online filing (CMS) will be temporarily unavailable on Monday, 16 July 2018, between 19.00 and approximately 21.00 hrs CET. To continue to file online during this downtime,... Continue reading

     
  • Temporary unavailability of the EPO shop and the credit card fee payment service on 16 July 2018

    http://www.epo.org/service-support/availability-of-online-services/2018/20180711b.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Owing to technical maintenance work, the EPO shop and the credit card fee payment service will be temporarily unavailable on Monday, 16 July 2018, between 18.30 and 20.00 hrs CET. We apologise for... Continue reading

     
  • Temporary unavailability of the Online Fee Payment

    http://www.epo.org/service-support/availability-of-online-services/2018/20180711.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are currently experiencing some issues with Online Fee Payment. Our technicians are working to fix the problem. The Online Fee Payment will be temporarily unavailable on Wednesday, 11 July 2018, between 17.00... Continue reading

     
  • Online Fee Payment – new release as from July 2018 – update

    http://www.epo.org/service-support/availability-of-online-services/2018/20180711a.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Online Fee Payment – new release as from July 2018 – update The EPO is pleased to inform users, that the problem in the Online Fee Payment service, where the Account history tab... Continue reading

     
 
 
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