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Technical issue with payments submitted via online services

1st December 2017

http://www.epo.org/service-support/updates/2017/20170724.html
Content reproduced from the Website of the European Patent Office as permitted by their terms of use.

We are currently experiencing some technical
issues with payments submitted via Online filing and New online filing (CMS).

Payments including fee codes 015 and 016 are
received by EPO, but are not displayed under pending orders in Online fee
payment.

Our
technicians are working to resolve the issue as soon as possible.

Once
the issue is resolved, the payments will be released and processed with the
original payment date.

No further action is required on the part of the user.

We
will notify you as soon as a solution is in place and apologise for any
inconvenience.

 
 
 
 

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