IPO customer service standards – GOV.UK
Published: 9 July 2014 Updated: 27 November 2017 + full page history 27 November 2017 Figures for April to October 2017 added. 17 January 2017 Figures for November and December 2016 added. 17 November 2016 Figures for October added. 20 October 2016 Figures for September 2016 performance against standard added.... Continue reading