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Online Fee Payment – problems with the statement of account

10th July 2018

http://www.epo.org/service-support/availability-of-online-services/2018/20180709.html
Content reproduced from the Website of the European Patent Office as permitted by their terms of use.

We are currently experiencing a problem
in Online Fee Payment, where the Account
History
tab is not showing transactions booked in the last 90 days. As a
consequence, it is impossible to retrieve statements for that period.

The EPO is working to fix this problem
as quickly as possible, and will keep users informed of developments.

In the meantime, the following workaround
is recommended:

To retrieve statements for transactions
booked in the last 90 days, go to the Deposit
Account
tab, select the Transactions
view, enter the required dates, then click Search
followed by the PDF button.  

You can save or print the resulting
PDF statement.

 
 
 
 

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