EPO ONLINE SERVICES

In: EPO ONLINE SERVICES

Technical fault with User Services telephone system (reference no. INC00151443) – detected and resolved

http://www.epo.org/service-support/availability-of-online-services/2023/20230906.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault with User Services telephone system (reference no. INC00151443) – detected and resolved On 06.09.2023 between 08:13 and 10:34 we experienced technical problems with User Services unable to receive customer calls. We... Continue reading
In: EPO ONLINE SERVICES

Technical fault in online services (reference no. CS117926) – detected and resolved

http://www.epo.org/service-support/availability-of-online-services/2023/20230901.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault in online services (reference no. CS117926) – detected and resolved On 01.09.2023 between 07:00 and 10:50 we experienced technical problems with the smart card login to online services The following services... Continue reading
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Intermittent lack of access to Global Dossier data

http://www.epo.org/service-support/availability-of-online-services/2023/20230822.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Our Register system is currently experiencing an unusually high volume of bot traffic. As a result, some attempts to access data through the Global Dossier Service are resulting in error messages referring to... Continue reading
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Technical fault in the MyEPO Porfolio service (reference no. CS112723) – resolved

http://www.epo.org/service-support/availability-of-online-services/2023/20230809.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault in the MyEPO Porfolio service (reference no. CS112723) – resolved We are pleased to inform you that the issues encountered with the MyEPO Portfolio service reported on 08.08.2023 (reference no. CS112723),... Continue reading
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Technical fault in the MyEPO Porfolio service (reference no. CS112723)

http://www.epo.org/service-support/availability-of-online-services/2023/20230808.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault in the MyEPO Porfolio service (reference no. CS112723) We are currently experiencing technical problems with the MyEPO Portfolio service first identified on 07.08.2023, at 17:00. Our technicians are working to fix... Continue reading
In: EPO ONLINE SERVICES

Technical fault with form submissions (reference no. INC0146341) – detected and resolved

http://www.epo.org/service-support/availability-of-online-services/2023/20230803.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault with form submissions (reference no. INC0146341) – detected and resolved On 02.08.2023, between at 09:36h and 10.27h, we experienced technical problems processing webform submissions. We apologize for any inconvenience. Please always... Continue reading
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Temporary unavailability of Central Fee Payment and EPO Shop on 9th august 2023

http://www.epo.org/service-support/availability-of-online-services/2023/20230801.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Temporary unavailability of Central Fee Payment and EPO Shop on 9th august 2023 Due to technical maintenance work, the Central fee payment (CFP) and the EPO Shop will not be available between 02.00... Continue reading
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Technical fault in Online Filing 2.0 (reference no. INC0144320) – resolved

http://www.epo.org/service-support/availability-of-online-services/2023/20230720a.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault in Online Filing 2.0 (reference no. INC0144320) – resolved We are pleased to inform you that the issues encountered with Online Filing 2.0 PCT Forms, ePCT reported on 20.07.2023 (reference no.... Continue reading
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Technical fault in Online Filing 2.0, ePCT (reference no. INC0144320) – detected

http://www.epo.org/service-support/availability-of-online-services/2023/20230720.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault in Online Filing 2.0, ePCT (reference no. INC0144320) – detected We are currently experiencing technical problems with Online Filing 2.0 PCT Forms, ePCT first identified on 19.7.2023, at 16.00 hrs. Our... Continue reading
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Issues in searching Decisions of the Boards of Appeal since 22 June (reference no. INC0140776) – resolved

http://www.epo.org/service-support/availability-of-online-services/2023/20230707.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Issues in searching Decisions of the Boards of Appeal since 22 June (reference no. INC0140776) – resolved We are pleased to inform you that the issues encountered in searching Decisions of the Boards... Continue reading