October 31, 2017 European Trade Mark and Design Network

USS implemented in Albania and Georgia

As of 30 October 2017 the Albanian General Directorate of Industrial Property (GDIP) and the National Intellectual Property Center of Georgia (Sakpatenti) have implemented the User Satisfaction Survey (USS) tool, which is a strategic objective within LOA4 of SP2020 and thus part of the extension of EUIPN tools to IP offices outside the European Union.

As a result of this achievement there are now 5 offices outside the EU which have implemented USS.

USS allows for a common approach to carry out surveys among the participating IP offices.