• Temporary unavailability of the Online Fee Payment

    http://www.epo.org/service-support/availability-of-online-services/2018/20180711.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are currently experiencing some issues with Online Fee Payment. Our technicians are working to fix the problem. The Online Fee Payment will be temporarily unavailable on Wednesday, 11 July 2018, between 17.00... Continue reading

     
  • Online Fee Payment – new release as from July 2018 – update

    http://www.epo.org/service-support/availability-of-online-services/2018/20180711a.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Online Fee Payment – new release as from July 2018 – update The EPO is pleased to inform users, that the problem in the Online Fee Payment service, where the Account history tab... Continue reading

     
  • Online Fee Payment – problems with the statement of account

    http://www.epo.org/service-support/availability-of-online-services/2018/20180709.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are currently experiencing a problem in Online Fee Payment, where the Account History tab is not showing transactions booked in the last 90 days. As a consequence, it is impossible to retrieve... Continue reading

     
  • Technical fault in Online Fee Payment, Mailbox resolved

    http://www.epo.org/service-support/availability-of-online-services/2018/20180703a.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are pleased to inform you that the issues encountered with Online Fee Payment and Mailbox on 3rd July have been resolved. We apologise for any inconvenience.

     
  • Technical fault in Online Fee Payment, Mailbox

    http://www.epo.org/service-support/availability-of-online-services/2018/20180703.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Technical fault in Online Fee Payment, Mailbox We are currently experiencing some issues with Online Fee Payment and Mailbox. Our technicians are working to fix the problem as soon as possible. We apologise... Continue reading

     
  • Temporary unavailability of credit card fee payment service and EPO shop on 16 June 2018

    http://www.epo.org/service-support/availability-of-online-services/2018/20180612a.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Owing to technical maintenance work the credit card fee payment service of the EPO  and on the EPO shop will be temporarily unavailable on Saturday, 16 June 2018, between 09:00 and 18:00 CET.... Continue reading

     
  • Responses to customer enquiries delayed – resolved

    http://www.epo.org/service-support/availability-of-online-services/2018/20180604.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Responses to customer enquiries delayed – resolved Update from 11.6.2018: the issues have been resolved. Due to a technical problem with our online contact forms, responses to customer enquiries by our Customer Services are... Continue reading

     
  • Technical fault in new online filing (CMS) resolved

    http://www.epo.org/service-support/availability-of-online-services/2018/20180525.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are pleased to inform you that the issues encountered with new online filing (CMS) on 24.5.2018 have been resolved. We apologize for any inconvenience.

     
  • Technical fault in new online filing (CMS)

    http://www.epo.org/service-support/availability-of-online-services/2018/20180523.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. We are currently experiencing some issues with new online filing (CMS). Our technicians are working to fix the problem as soon as possible. We apologise for any inconvenience.

     
  • Temporary unavailability of new online filing (CMS)

    http://www.epo.org/service-support/availability-of-online-services/2018/20180524.html Content reproduced from the Website of the European Patent Office as permitted by their terms of use. Owing to technical maintenance work, new online filing (CMS) will be temporarily unavailable on Thursday, 24 May 2018. There will be a downtime of approximately 30 minutes from 19.00 hrs (CET).